Why should Medication Synchronization Programs Matter To Independent Pharmacies?
Customer visits are a priority to an Independent Pharamcy. But your customers are often just as busy as you are and they want convenience. Medication synchronization reduces the number of store visits a customer requires to collect their meds. Specifically, a pharmacist coordinates the refills of their medications so they can be picked up on a single day once per month. As a result, it is a big benefit to your customers that pays your store back right where you want it – on your bottom line.
WHY DOES A MED SYNC PROGRAM MATTER TO YOUR STORE?
- Ensures ALL prescribed medications are filled
- More medications are filled by your store
- Fewer medications sit on your shelf
- Active Sync Patients are more compliant with filling and taking their medications
- Fewer fill events frees up your pharmacist and pharmacy techs time
- More time can be allocated to patient consultations
Many patients miss doses of their regular medications and medication sync makes the more likely to take them. Medication adherence should be important to your customers. Your team can impact medication adherance positively. For instance, train your team to counsel customers to join a med sync program. They can help educate clients on why adherence to their doctor’s prescribed medications is critical to their health.
HOW DOES MED SYNC FIT WITH YOUR STORE?
We share 10 Key Performance Indicators (KPIs) that attribute the total health of your pharmacy in our blog titled The Fitness of Your Pharmacy. Active Patients Syncs and Sync Prescription Number are KPIs #3 and #4 on the list. Your pharmacy and patients are healthier and more compliant when more medications are synchronized. Because of this, we recommend all Independent Pharmacies develop and implement a program to synchronize their customer’s medications. You can optimize customer store vist and leverage the opporunity for more one-on-one consultation.
HOW DO I BROADCAST MED SYNC TO MY CUSTOMERS?
We found two examples of Medication Synchronizing programs that Independent Pharmacies deployed that we found helpful.
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The example shown on the left includes simple text that explains med sync. This piece could be used at your Point of Sale, as a bag stuffer, store banner and on your website. There is a clear Call-To-Action for the customer to ask about the program. This piece also communicates an additional in-store pharmacy service, Drug Packaging. Drug packaging is a complementary service to Med Sync to offer through your pharmacy. Learn more about your options to add Packaging to your store. |
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This medication sync piece provides more detail around each step of the process for the customer. In addition, the communication supports the benefits of the service the customers while maintaining connection with the pharmacist. As a results, this piece would also work for a variety of in-store applications as in the example above. |
